The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Apple keyboard isn’t connecting/working through Bluetooth and I don’t have a cable to connect directly to the Mac.
I can’t input my password on the Lock Screen and have no apple menu to open the internal keyboard (to use with the mouse)
So I’m basically not able to get into my iMac
Can anyone help?
[Re-Titled by Moderator]
iPhone 12 Pro, iOS 18
You need to get an inexpensive USB keyboard so you can log in and connect the Apple Keyboard in the Bluetooth settings.
Your tag line indicates you may have an iPhone 12.
The cable that came with that can be use to connect an Apple Magic Keyboard to the iMac.
Otherwise, @dialabrain is correct and you should get a USB keyboard and mouse set and keep it in a drawer for situations like this. Just in case.
No it doesn’t unfortunately as it’s a USB C connection in the iMac and not a normal usb
Thank you, will give that a try
You're welcome.
Bluetooth keyboard issue preventing iMac access
