MacBook Air refuses to accept my correct password after restart

I restarted my msc & screen is asking for name & password. I have entered correct info but it keeps denying password.



[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.7

Posted on Feb 4, 2025 1:13 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2025 4:22 AM

An inability to log in due to an allegedly incorrect password has been associated with startup disk corruption. That means the Mac won't let you in even though you are 100% certain the password is correct.


Despite the implications of its title follow the steps described in If you forgot your Mac login password - Apple Support. If you get to the end proceed with If you can't reset your Mac login password - Apple Support.


Follow each of those steps all the way through to and including their conclusion. Let us know what happens when you arrive at that point.

1 reply
Question marked as Top-ranking reply

Feb 4, 2025 4:22 AM in response to M22UpNorth

An inability to log in due to an allegedly incorrect password has been associated with startup disk corruption. That means the Mac won't let you in even though you are 100% certain the password is correct.


Despite the implications of its title follow the steps described in If you forgot your Mac login password - Apple Support. If you get to the end proceed with If you can't reset your Mac login password - Apple Support.


Follow each of those steps all the way through to and including their conclusion. Let us know what happens when you arrive at that point.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air refuses to accept my correct password after restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.