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M22UpNorth Author

Level 1

4 points

MacBook Air refuses to accept my correct password after restart

I restarted my msc & screen is asking for name & password. I have entered correct info but it keeps denying password.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.7

Posted on Feb 4, 2025 1:13 AM

Top-ranking reply

John Galt

Level 10

162,816 points

Posted on Feb 4, 2025 4:22 AM

An inability to log in due to an allegedly incorrect password has been associated with startup disk corruption. That means the Mac won't let you in even though you are 100% certain the password is correct.

Despite the implications of its title follow the steps described in If you forgot your Mac login password - Apple Support. If you get to the end proceed with If you can't reset your Mac login password - Apple Support.

Follow each of those steps all the way through to and including their conclusion. Let us know what happens when you arrive at that point.

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MacBook Air refuses to accept my correct password after restart

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