Call recordings not transcribing or sending

When the call recording feature came out, I had no problem with even long, 1-hour phone calls transcribing properly then sending them off my phone through Google Drive or Dropbox (or email for shorter recordings.) But now, the progress wheel spins and it says "transcribing" but it never finishes. I try to "Share Audio" or "Save Audio to Files" and neither feature works. The recordings play back fine on my phone but I need them on my computer for edit the phone interviews. Please help.



iPhone 15, iOS 18

Posted on Feb 4, 2025 10:55 AM

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8 replies

Mar 8, 2025 10:50 AM in response to ragu0012

I've had this issue and have tried many things and not found any clear answers. It will easily transcribe 3 calls and then not do the 4th. It also won't send the file to any other program. The only way I've gotten it to work is to close Notes and restart the phone - multiple times. Right now fingers crossed it started transcribing the call I need. Pray for me. It worked! Reboot everything 2 or 3 times....good luck out there. Resistance is futile.



Feb 4, 2025 9:20 PM in response to ragu0012

Please see the pics below which are self-explanatory to save Call Recordings from the Notes App to the Files App (Pic 1) or Share them with many options (Pic 2).


Pic 1: - Notes App to the Files App, on any Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc) Then please log into them before you can access those files on Files App.





Pic 2: - Share them with many options

Feb 5, 2025 6:38 AM in response to SravanKrA

That is not helpful. I was never confused about the steps you were supposed to take in order to save the recordings. As stated in my question, the process used to work fine but now the files won’t save. After freezing on the screen attached as a screenshot for several minutes, it just goes back to the recording without having saved it. Is there anyway to debug this or remove the files from the phone in an alternative way?

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Call recordings not transcribing or sending

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