CarPlay not available on 2024 Subaru Crosstrek

My iPhone will connect to the 2024 Crosstrek but will not show that the CarPlay can be activated with a finger as it is not lit up. So, the map will not display on the display screen. This iPhone will work with all other vehicles but the Crosstrek! Yes, all UPDATES HAVE BEEN DONE!!! ON BOTH THE CROSSTREK AND IPHONE!!!


[Re-Titled by Moderator]

Posted on Feb 4, 2025 12:11 PM

Reply
4 replies

Feb 14, 2025 9:06 AM in response to KiltedTim

I have tried my iPhone 12 Promax on a few other 2024 crosstrek, and it works, but it's not on mine! The dealership says my phone needs to be updated, so I updated it as they updated my Subaru, too! It still will not connect to CarPlay! The music platform works just fine, and the voice command! You're not much help! I think it is the Skylink, which has never been set up on my Crosstrek!


Mar 5, 2025 8:39 AM in response to KiltedTim

The dealership worked on this problem for over an hour, and it appeared that it was my phone because all of theirs had worked. The thing is, my phone works on all other cars, even the same year and make!

No one has asked if I had an account.

No one has asked if I had connected the car to Starlink, which, as far as I know, is still not connected.

My 12 pro max iPhone contacts, music, and phone calls work just fine, but the map doesn't on the 2024 Crosstrek. While driving sometimes on the display will show my phone number thinking the map is trying to connect and display but it will not!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CarPlay not available on 2024 Subaru Crosstrek

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.