What should I do if my contact information is not visible?

contact photo and poster (along with accompanying info) say "disabled". right after i merged my ipad and iphone accounts (how do i unmerge them?)? people can't view my contact information or poster or contact photo? i tried to update the info but it doesn't appear for anyone. i feel like this may be a problem. how do i fix this? i can attach a screenshot.


[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Feb 4, 2025 7:41 PM

Reply
2 replies

Feb 4, 2025 9:02 PM in response to icarusinquiries

The content visible on your device is a reflection of the information stored in your contact list and is not contingent on what others have individually shared through the Message app. Apple INC maintains a policy of non-interference in your device settings. Vice-versa.


When your contacts engage in Photo Sharing through the Message app, it's important to note that they lack the capability to save those photos and link them directly to your contact details. Unfortunately, this feature lies beyond their control and cannot be altered or manipulated.


Please see the pic below which is self-explanatory.


Start Sharing:


Stop Sharing

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What should I do if my contact information is not visible?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.