i have to send new 15 back to Verizon for exchange but was told I needed to transfer everything to my 13. Then remove everything from 15 so it will be clean to return. Can you tell me how to do it. I have to use my 13 til I pick a new one. Thanks
[Re-Titled by Moderator]
iPhone 13, iOS 18
You will want to first backup your iPhone 15 at Settings > [your name] > iCloud > iCloud Backup and click backup now. Then erase your iPhone 13 at Settings > General > Transfer or Reset iPhone > Erase all Content and Settings. After that restore your backup to your iPhone 13, and proceed with the setup. Lastly erase your iPhone 15 with the same procedure above and send it in.
These articles explains more in detail what to do if needed:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Use Quick Start to transfer data to a new iPhone or iPad - Apple Support
You will want to first backup your iPhone 15 at Settings > [your name] > iCloud > iCloud Backup and click backup now. Then erase your iPhone 13 at Settings > General > Transfer or Reset iPhone > Erase all Content and Settings. After that restore your backup to your iPhone 13, and proceed with the setup. Lastly erase your iPhone 15 with the same procedure above and send it in.
These articles explains more in detail what to do if needed:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Use Quick Start to transfer data to a new iPhone or iPad - Apple Support
It worked!!!!! Thanks for your help. Have a good week!
lynnemichl1 wrote:
It worked!!!!! Thanks for your help. Have a good week!
You too, and you are most welcome!
How do I transfer data from iPhone 15 to iPhone 13?
