The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 11 Pro Max will not charge if I plug it. It will show charging but it will be discharging so if I leave it till the battery shut down and plug it in it will start charging. Please what should I do?
[Re-Titled by Moderator]
iPhone 11 Pro Max, iOS 18
Start with a forced restart.
Force restart iPhone - Apple Support
If that doesn’t resolve the issue look at your battery health. If below 80% it’s time to start thinking about replacing your battery.
It’s possible it’s related to the wall charger, charging cable and even the wall outlet. Experiment with different components until you isolate the issue.
Genius Bar Reservation and Apple Support Options - Apple
Start with a forced restart.
Force restart iPhone - Apple Support
If that doesn’t resolve the issue look at your battery health. If below 80% it’s time to start thinking about replacing your battery.
It’s possible it’s related to the wall charger, charging cable and even the wall outlet. Experiment with different components until you isolate the issue.
Genius Bar Reservation and Apple Support Options - Apple
Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.
Learn how to identify counterfeit or uncertified Lightning-based accessories.
iPhone 11 Pro Max won't charge when plugged in
