"Technical difficulties" Error message on Shazam

I turned off bluetooth and it worked. I have a hearing aid and when I disconnect that and leave bluetooth on it works fine. Put the batteries back in the hearing aids and I get the error. Connection to them is overriding the Shazam one in some way. Maybe useful to others.

This was the cause of my problem as well. Read the post and immediate tested the theory, as I was parking the car at this very moment. While connected to car’s bluetooth got the technical difficulties prompt. Parked the car; turned it off, disconnecting the Bluetooth connection; song was immediately identified.

Probly a good idea it does this. We don’t need to be Shazam-ing songs while driving anyway!

But maybe the prompt should deliver a message informing users that the function can’t be used while driving/connected to Bluetooth, instead of having people troubleshooting and going thru all the routine fixes like deleting apps and restarting phones. It’d prevent a lot of headaches for everyone

After reading the replies to this problem, I figured out what the solution seems to be.

If I have Bluetooth on but not using it, I can Shazam. If I have Bluetooth on while using it to listen via my Bluetooth speaker I get the tech error. So the work around was to disconnect my device from the speaker, and with Bluetooth still on to Shazam the song. Once I have the song, I reconnect to my Bluetooth speaker.

It’s an extra step but it worked.

I got same error message with Shazam. I turned off Bluetooth and the error message did not come up. When I first used Shazam over the last year I had no problem with it. So it seems like something changed either due to Apple updates on the iPhone or Shazam update.

So I managed to get Shazam to work by disconnecting my iPhone and only playing music via Bluetooth. Sorted!!

i realise it work at home but it don’t work when in the car so as mentioned it could be the CarPlay affecting. I just turn off my Bluetooth and it works again

I've had the same experience recently. Although an intermittent issue, when it does occur, it happens almost instantly after clicking the search button.

I tried a few different scenarios to see if I could replicate the problem at will. 4G/5G/WiFi didn't seem to matter. The one culprit I seem to have narrowed it down to is the connection to my car.

I experience the issue almost always when driving. I have an iPhone 8 which connects to the car via bluetooth (not ApplePlay).

Not sure if this is causation or coincidence, but I thought I'd leave this note in case others can relate.

Since Shazam is not an Apple product, it would be worth your while to contact Shazam directly for help.

Well that’s a blow. Had realised that Shazam doesn’t work in the car when something comes on the radio that I’d like to identify, always assumed it was something to do with being connected to CarPlay

but recently it stopped working when at home, trying to Shazam when a song comes on the TV. Have proven it’s my Bluetooth connection to hearing aids that’s the issue, but I’ve been wearing them for over a year and this is a recent thing

hopefully there will be be an update sooner rather than later

Same. It’s been doing it for weeks. It did work once while I was at home but I tend to use it most in the car. I wonder if it’s become blocked for use if connected to apply play

I've used hearing aids with Shazaam without issue for a year, until a few weeks ago. So I agree, it seems to be a recent Apple or Shazaam update that's creating the problem.

This is ridiculous. I need my hearing aids to be connected when using my iphone. I get the workaround but it's flat out stupid to have to do it. Seems it was fixed for a short period but now it's broken again. Shame on apple... A Microsoft move that two Apple products don't work together. 😐

Shazam has been owned by Apple since 2018

aaysavor wrote:

Shazam has been owned by Apple since 2018

I stand corrected.