When trying to pay for an app I used to use the side button. Recently it says use assisted touch. What do I need to fix this problem?
[Re-Titled by Moderator]
iPhone 14, iOS 18
You can use one or the other, but not have both active at the same time. To disable AssistiveTouch please follow the path below,
iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again.
Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable
After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article.
You can use one or the other, but not have both active at the same time. To disable AssistiveTouch please follow the path below,
iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again.
Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable
After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article.
How do I use side button for Apple cash payments instead of Assistive Touch?
