How to chat with Apple Support?

Why do you need a new Apple ID?

what happened with the old one?

It's highly recommended to keep access to one Apple ID and one only as it contains all your purchases and data that can never be transferred to another one.

If you must get a new Apple ID see the following support document.

click here ➜ How to create a new Apple Account - Apple Support

karinna226 wrote:

I don't know what's being charged, and I can't access my App Store, I can't update my apps

Please start your own thread in stead of hijacking and unrelated one.

To identify charges see the following support document:

click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support (TM)

salina232 wrote:

I need to dispute Apple Pay transcation

Please start your own thread instead of hjacking someone else's.

click here ➜ Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support

Contact the store the purchase was made at.

WhaoteMypizza47 wrote:

is my Apple account compromised?

Please start your own thread instead of hjacking someone else's.

Unknown. why do you think not may be?

click here ➜ If you think your Apple Account has been compromised - Apple Support

I don't know what's being charged, and I can't access my App Store, I can't update my apps

I need to dispute Apple Pay transcation

is my Apple account compromised?