Unable to set up Face ID on my iPad Pro

I just bought my iPad last week and I’ve tried everything to set faceid but it just won’t seem to work . Reset my device to wat do I do now


[Re-Titled by Moderator]

iPad Pro, iPadOS 18

Posted on Feb 7, 2025 1:22 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2025 4:04 AM

If your iPad Pro is brand new (obviously covered by warranty), and if you already tried (to no avail) all the steps provided in this support article:--> If Face ID isn't working on your iPhone or iPad Pro , I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Feb 7, 2025 4:04 AM in response to Njmaham133

If your iPad Pro is brand new (obviously covered by warranty), and if you already tried (to no avail) all the steps provided in this support article:--> If Face ID isn't working on your iPhone or iPad Pro , I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Unable to set up Face ID on my iPad Pro

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