2021 MacBook Pro Randomly Shutting Down

Hello,

My MacBook Pro is randomly shutting down and restarting. It doesn't matter if I have one app open or a bunch.

2021 MacBook Pro

16 GB

Mac OS Sequoia 15.2

The report that was sent to Apple is in the "additional text" below. It starts with:


panic(cpu 0 caller 0xfffffe00270e7724): "SEP ROM boot panic [Scrubbed].



Can anyone tell me what the issue may be?


Thanks!


Joe



MacBook Pro 14″

Posted on Feb 7, 2025 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2025 8:50 AM

SEP stands for Secure Enclave Processor.

A boot ROM panic there suggests your Mac may need to have its ROM contents renewed.


You should contact apple support, and they can have a specialist read that panic report and advise you further.


Unless it fails diagnostics, the Genius Bar is helpless to assist, as they are NOT trained to read panic reports.


there is this article as well:


How to revive or restore Mac firmware - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 7, 2025 8:50 AM in response to rastro4

SEP stands for Secure Enclave Processor.

A boot ROM panic there suggests your Mac may need to have its ROM contents renewed.


You should contact apple support, and they can have a specialist read that panic report and advise you further.


Unless it fails diagnostics, the Genius Bar is helpless to assist, as they are NOT trained to read panic reports.


there is this article as well:


How to revive or restore Mac firmware - Apple Support


Feb 7, 2025 8:34 AM in response to rastro4

Refer to If your Mac restarts and a message appears - Apple Support.


Sometimes (rarely) a KP report implicates a specific cause. Unfortunately in this case nothing in particular stands out.


Follow the suggestions in that Apple Support document, and if the KP events continue to occur contact Apple to have that Mac evaluated for a possible hardware fault. Use the Support link below.

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2021 MacBook Pro Randomly Shutting Down

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