I bought £10 gift card and I redeem it and after I trued to use it but when I tried it it was saying decline idk why but I charged £10 but the money didn’t add to my account idk why? Can you explain please it’s just £1.22 is in there but I charged £10.
[Edited by Moderator]
iPhone 11, iOS 18
Please follow the steps in this Apple Support article.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.
Contact Apple Gift Card Support
If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.
You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center
Please check it it didn’t come I want my money
How to troubleshoot declined gift card redemption on iPhone?
