My Apple Pay dosen’t work and Apple account didn’t add money

So i was trying to pay smth by Apple Pay but they said my card is suspended ( it’s not ) and when I was trying to add money to apple account they take my money and didn’t add it. Please help because I was trying to add and delted card but it’s still saying it’s suspend and it’s still dont add money on my apple account ( which I paid for )

iPhone XR, iOS 18

Posted on Feb 8, 2025 3:28 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2025 3:36 PM

You’re confusing Apple Account with Apple Cash.


Apple Account can only be used for purchase of products and services from Apple.com/store or Apple Retail Stores operated by Apple. Funds in Apple Account are generally non-refundable and non-transferable.


Your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Feb 8, 2025 3:36 PM in response to Insomnicsan

You’re confusing Apple Account with Apple Cash.


Apple Account can only be used for purchase of products and services from Apple.com/store or Apple Retail Stores operated by Apple. Funds in Apple Account are generally non-refundable and non-transferable.


Your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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My Apple Pay dosen’t work and Apple account didn’t add money

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