The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my iPhone 13 keeps shutting down randomly and I have tried and tried to turn it back on and give it a force restart but nothing is working. It is really frustrating. How can I make it stop ? And why is it happening ??
[Re-Titled by Moderator]
iPhone 13 mini, iOS 17
If the Force Restart is not solving the issue, then you have a hardware problem with the phone.....it's likely either the battery or the motherboard.
Make an appointment at the Apple Store or take the phone to an authorized Apple service shop.
You can find a list of authorized service shops in your area using this link: Find Locations
If the Force Restart is not solving the issue, then you have a hardware problem with the phone.....it's likely either the battery or the motherboard.
Make an appointment at the Apple Store or take the phone to an authorized Apple service shop.
You can find a list of authorized service shops in your area using this link: Find Locations
Hello~ What’s your battery %? Go to Settings > Battery, then tap Battery Health & Charging. If 80% or below …you need a new battery. Click on below…
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
Why does my iPhone 13 keeps shutting down randomly?
