I never set up a recovery code on my ICloud account and now I am locked out of my account. There is absolutely no reason why my account should have a recovery code associated with it because I never enabled it. Is there anything that can be done?
[Re-Titled by Moderator]
iPhone 14, iOS 18
Then your ONLY way forward is Account Recovery.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
After you’ve regained access to your Apple Account, come back and we’ll work on regaining access to your Mac.
Pro Tip: Your Apple Account password should be complex but memorable. You NEED to regurgitate it from memory — while under stress — to use online FindMy when you misplace your device.
Then your ONLY way forward is Account Recovery.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
After you’ve regained access to your Apple Account, come back and we’ll work on regaining access to your Mac.
Pro Tip: Your Apple Account password should be complex but memorable. You NEED to regurgitate it from memory — while under stress — to use online FindMy when you misplace your device.
If you didn't, then someone that has access to your account did. If you have another Trusted Device that is logged into your account, you can get the Recovery Key from that device.. If you set up Advanced Data Protection for iCloud, then it requires you to set up a Recovery Key or Recovery Contact, so if you turned that on, then you would have needed to set up one of those. When you are given the 28 character key, only you would have that information. Apple cannot recover that code for you because they don't have it.
This gives you more control of your account recovery methods and can help prevent an attacker from gaining access to and taking control of your account. However, if you lose your recovery key and can’t access one of your trusted devices, you’ll be locked out of your account permanently.
Set up a recovery key for your Apple Account - Apple Support
I couldn't tell you who enabled it, but it was someone that either had access to your device with your Passcode/Password or another device where your Apple ID is signed in, which would require your Password. Did you receive a phishing message asking for your Apple ID/Password?
You can speak to Apple directly here:
This is what is stated on the apple website about recovery code setup.
How to set up or update a recovery key on iPhone or iPad
I am positive I never did any of the first steps, but if i mistakenly did I am more than positive i never input a 28 digit code to confirm the setup. there has to be something to be done. this setting was mistakenly setup on my account without my knowledge or consent.
I stopped using my mac after college because i never needed it. it glitched when i tried to do a software update or something, or due to lack of use, and it got logged out. I tried resetting it and when it asked for my apple ID it wouldn't accept the password i had for some reason and required a 28 Digit recovery code. this was a few months ago. since i never set up the code and i didnt really care to use my macbook that much i forgot about the issue. I had a screentime restriction setup but forgot the password so i factory reset my phone to reset the setting and forgot to memorize my account password. i never have to remember passwords because i use the app 1Password to generate and store my passwords. my phone was my only access point to my account. i thought i was doing something routine and didnt use my brain before resetting my phone. now i am here.
Since my password is a randomly generated password from my password storage app, I cant remember it. it is probably 10 digits with random numbers, letters, and symbols. super secure as long as i have access to it haha. I don't know off the top of my head what my password is and to reset my password it requires the recovery code.
I never respond to emails unless i have a good reason. there is a possibility, albeit a small one that i did give my login info to something. but it would have been months ago, surely i would have noticed an attack since then?
Ok … I suspect the “Recovery” item about which you speak was the File Vault recovery key which you were being prompted during the “Forgot Mac Password” recovery process.
We’ll come back to your Mac …
… for now .. do you have access to your Apple Account via your iPhone ???
my icloud account was being disabled in my iphone and someone account was signed in my iphone and my icloud account was signed in to another device.. how could i recover my account in my iphone then remove it to other device which i do not know.
pleaehelp me to solve it.
ljmee wrote:
my icloud account was being disabled in my iphone and someone account was signed in my iphone and my icloud account was signed in to another device.. how could i recover my account in my iphone then remove it to other device which i do not know.
pleaehelp me to solve it.
If another Apple ID is signed into your iPhone, then that is only possible, if your Apple ID is signed out first which requires your Password. That cannot be done remotely, so it would have been done by you or someone you had given access to your phone. This locks your phone to that Apple ID and the only way to remove it, without that password, is to provide documentation showing that you purchased the phone. In most cases this is the original purchase receipt from Apple or Authorized Apple Seller where it was purchased. Apple does not get involved in any third party sales, so documentation such as that will be denied.
https://al-support.apple.com/#/additional-support
If you gave your password to someone else and they are using it, then realistically, you have given up your Apple ID. The best course of action is to create a new one and learn the lesson to never share your Password. You can view these 2 articles for any assistance. The first one is what to do if your account has been compromised, but you may find that the solution will be to create a new account since you may not be able to reset your password, but it is worth a try. The second one is to help recognize phishing scams that may have got you into this situation in the first place.
So I am locked out of my apple account because of a setting i never enabled?
So we understand … why are you locked-out of your Apple Account in the first place ???
(An iPhone or Mac is normally “always” signed-in to the account.)
You def would have known if you personally had setup a recovery code.
Again, how did you get locked-out, AND exactly what are you attempting to do that is prompting you for a “Recovery Code” ???
I dont have access to the account on any device. the account is also the member of a family, my parents are the organizers.
Last question: Do you NOT know your Apple Account Password ?
How do I regain access to iCloud account without a recovery code?
