My Macbook Pro keyboard is not working

Macbook Pro keyboard not working at all. The bar across the top and the touchpad both work fine. Any thoughts please?



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.3

Posted on Feb 11, 2025 9:21 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2025 9:30 AM

davhayre1967 wrote:

Macbook Pro keyboard not working at all. The bar across the top and the touchpad both work fine. Any thoughts please?


[Re-Titled by Moderator]


On an Intel Mac you can try


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


no resolve

no harm in resetting the System Management Controller Reset the SMC of your Mac - Apple Support



you can plug in an external keybopard and compare your results.



for hardware issues take it n—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Feb 11, 2025 9:30 AM in response to davhayre1967

davhayre1967 wrote:

Macbook Pro keyboard not working at all. The bar across the top and the touchpad both work fine. Any thoughts please?


[Re-Titled by Moderator]


On an Intel Mac you can try


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


no resolve

no harm in resetting the System Management Controller Reset the SMC of your Mac - Apple Support



you can plug in an external keybopard and compare your results.



for hardware issues take it n—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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My Macbook Pro keyboard is not working

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