Family account is managed by hohappleid…?

Question: When I go into Media and Purchases and view my account (on iPhone 12), it shows that if I want to change my country, it’s managed by a Family account: hohappleid… I don’t want to change my country, but I’m concerned about how it’s controlled by a Family account…and what is hohappleid? Have only discovered one other post regarding this, and it was the same id name, a few days ago:(

Thanks so much!




iPhone 12 Pro

Posted on Feb 11, 2025 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2025 2:18 PM

I have same thing my family is managed by “hohappleid” I don’t even have family sharing turned on! If I start family sharing as main member it goes away but if I turn off family sharing it comes back after couple of minutes “hohappleid” is controlling my family account!

21 replies
Sort By: 
Question marked as Top-ranking reply

Feb 12, 2025 2:18 PM in response to labossy

I have same thing my family is managed by “hohappleid” I don’t even have family sharing turned on! If I start family sharing as main member it goes away but if I turn off family sharing it comes back after couple of minutes “hohappleid” is controlling my family account!

Reply

Mar 4, 2025 2:55 PM in response to labossy

i just noticed this too. among many other things since mid august 2024. the Ios is compromised and is being ran/managed by using a hidden MDM platform through proxy servers. likely your ios interface you are seeing is shi**ty clone of 18.**. i've been through routers, computers and phones. this day and age there are many zero click exploits going around. don't listen to the people saying it costs 500,000 dollars for one ..... do some research... unfortunately there is no fix. learn to live with it.

Reply

Feb 21, 2025 4:49 AM in response to authvtic

I have it there too. This is a new device I’m using however all my other homes devices are under MDM despite being personal devices. My whole network is hacked basically. I used to have a lot of denial of service attacks however getting the Fido fingerprint keys has helped a lot with that however still being managed bane of my life

Reply

Mar 4, 2025 3:06 PM in response to happi226

same, doing a factory set on the router will not do anything especially if setting it back up with a compromised device. but given all the factory resets i've done with my phones, computers, tvs, thermostats, doubt it would work. The partitions that hold the preboot files have been compromised and while you are booting up, your device is also contacting a malicious proxy server. There's no way around it. people will say don't jailbreak.... i'm sure you didn't as I did not either. best thing we can do is document and try to post where you can...

Reply

Feb 18, 2025 7:22 AM in response to labossy

Same thing here, I’m also seeing ‘hohappleID’ under country/region in the App Store, but I’m not in a Family Sharing group. When I go to Family Sharing in settings, it just gives me the option to set it up so I’m confused about why it says my region is managed. I’ve tried signing out and back into my Apple ID, but it’s still there. Does anyone know why this is happening or how to fix it?

Reply

Mar 15, 2025 5:25 PM in response to Fixhohappleid

Apple does not participate in these forums or their discussions except to moderate for observance or terms and conditions including public and personal privacy and security concerns. They do not read the posts.


If you need assistance with an Apple device, you must contact Apple Support. Continuing to post here does absolutely nothing to further your cause. If you want solutions, contact Apple Support and escalate the issue if necessary.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Official Apple Support


Live Chat with an Apple Advisor in Messages

Reply

Mar 9, 2025 10:04 AM in response to labossy

Issue may be a place holder but does not address the account number assigned with associate account. Apple needs to address who the accounts belong to, disable unknown screen time devices and address the unauthorized domains registered to apple attached to my mail.

Gives me an associate account number and Device Name:20012607VMMDM


Device Serial Number:********N72J

Domain:Apple.com


Would love to know this device full serial number and why my Voicemail has a MDM


Apple support

102464692847

20000089213243


MDM for my VM and screen time settings for unknown devices.

Journey ids-which is a new thing.



Download your data people. Image-only one device is mine and recognized as a name.



apple mail unknown domains-

ci74p00im-qukt09082101.me.comInitiated2024-08-13 23:38:30.048N/AOFFN/AN/AN/


mailmevip.comInitiated2024-08-13 23:28:51.170N/AOFFN/A


whitisit.comInitiated2024-06-24 20:21:01.286N/AOFFN/AN/AN/Awhitisit.comInitiated2024-06-06 20:40:33.416N/AOFFN/AN/AN/Awhitisit.orgInitiated2024-06-03 17:20:38.939N/AOFFNoN/AYeswhitisit.orgInitiated2024-06-03 17:20:38.939N/AOFFN/AN/AYeswhitisit.vipInitiated2024-06-03 17:06:02.110N/AOFFNoN/AYeswhitisit.vipInitiated2024-06-03 17:06:02.110N/AOFFN/AN/AYes



Reply

Mar 16, 2025 9:06 PM in response to labossy

I have also been dealing with this same issue forever now. I have been through many devices and new accts and I can’t get rid of it. Apple has attempted to assist me an all they have done is had me factory reset my phone which seemed to make it worse. I am 100% sure my screen is constantly being watched as my passwords are constantly compromised and my find my and locations are constantly being turned on after I turn them off. I am sorry everyone is dealing with this also but glad it’s not just me. People make me feel like I’m losing my mind lol

Reply

Family account is managed by hohappleid…?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.