Family account is managed by hohappleid…?

Question: When I go into Media and Purchases and view my account (on iPhone 12), it shows that if I want to change my country, it’s managed by a Family account: hohappleid… I don’t want to change my country, but I’m concerned about how it’s controlled by a Family account…and what is hohappleid? Have only discovered one other post regarding this, and it was the same id name, a few days ago:(

Thanks so much!




iPhone 12 Pro

Posted on Feb 11, 2025 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2025 3:17 AM

There is nothing to fix. HOH stands for Head of Household and is a standard term used to describe the person in the Apple Family group that is often referred to as the Organizer. All Apple is saying is that the organizer’s (HOH) Apple ID controls the region of the group.


Apple has a rule that all members of the Family Sharing Group must be in the same country or region. What your seeing is an explanation under the setting to change country/region, that the Head of Household (Apple Family Sharing group) Apple ID controls the country setting and other group members can’t change the setting. Everything is working the way it’s supposed to.

Similar questions

21 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Family account is managed by hohappleid…?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.