Unable to add payment method to my Apple Account

I have always had Samsung phones and my kids have been on me about getting an iPhone. I did, and I have had nothing but trouble out of it. It’s an IPhone 15, and today I was ready to throw it in the trash. Started by trying to pay my JC Penney payment for online (thru synchrony bank) and it wouldn’t let me “add my payment source”. Thinking their website might be the problem, I called their automatic payment line and took care of it (using the same payment source that it wouldn’t let me add online). So tonight I got on my phone to pay my Best Buy payment (thru Citi Bank) and got the same message while trying to add the checking account info that connected to my debit card that I tried to use to pay JC Penney this morning. It’s not my checking account that’s the problem either!! Why can’t I add a new payment source to any of my bills in this iPhone?? I tried accessing the websites thru safari and google. I gave up and called their automatic payment line at Best Buy and paid it over the phone….using the same debit card that my iPhone wouldn’t let me add my online. WTH???


[Re-Titled By Moderator]

iPhone 15, iOS 18

Posted on Feb 11, 2025 9:32 PM

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Feb 11, 2025 10:39 PM in response to Robinhood4013

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card issued to you that is valid internationally and from the same Country / Region as your Apple ID?



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorized bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


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Unable to add payment method to my Apple Account

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