Unable to update iOS across multiple devices using the same Apple ID

Currently using iphone15

was the same with iPhone14 and iPhone13 and iPhone12 and iPhone11.

it’s clearly got something to do with my Apple ID as my wife could always update using same WiFi across multiple devices.

its got nothing to do with needing a reset, waiting, WiFi connection, same problem across multiple devices for years, I can only update using iTunes


[Re-Titled by Moderator]

Posted on Feb 12, 2025 7:46 AM

Reply
10 replies
Sort By: 

Feb 17, 2025 11:06 AM in response to leetut

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

Reply

Feb 17, 2025 11:02 AM in response to Lawrence Finch

Sure, I bought an iPhone 10 entered my Apple ID automatic updates were turned on

unable to check for update during its entire lifetime, wife’s iPhone 10 with her Apple ID could update fine.

Then..

I bought an iPhone 11 entered my Apple ID automatic updates were turned on

unable to check for update, wife’s iPhone 11 with her Apple ID could update fine.

then…

I bought an iPhone 12 entered my Apple ID automatic updates were turned on

unable to check for update, wife’s iPhone 12 with her Apple ID could update fine.

then…

I bought an iPhone 13 entered my Apple ID automatic updates were turned on

unable to check for update, wife’s iPhone 13 with her Apple ID could update fine.

then…

I bought an iPhone 14 entered my Apple ID automatic updates were turned on

unable to check for update, wife’s iPhone 14 with her Apple ID could update fine.

Then…

I bought an iPhone 15 entered my Apple ID automatic updates were turned on

unable to check for update, wife’s iPhone 15 with her Apple ID could update fine.




Reply

Unable to update iOS across multiple devices using the same Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.