How to resolve 'update shipping contact' error when using Apple Pay with Starbucks card?

I can't use Apple Pay anymore because it tells me (at the bottom of the screen) to 'update shipping contact'... I have tried changing my billing address in settings but with no success ( there is no shipping contact field that I could find). It really seems like a weird request...


[Re-Titled by Moderator]

iPhone XS, iOS 18

Posted on Feb 12, 2025 11:56 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2025 12:23 PM

Check the three locations below,


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


In addition, if your using Safari browser it could be the cached data used for Autofill.


Lastly, the Me Ccontact card in the Apple Contacts app must have the correct address in the first address slot.

5 replies
Question marked as Top-ranking reply

Feb 12, 2025 12:23 PM in response to davergrainge

Check the three locations below,


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


In addition, if your using Safari browser it could be the cached data used for Autofill.


Lastly, the Me Ccontact card in the Apple Contacts app must have the correct address in the first address slot.

Feb 12, 2025 12:46 PM in response to Jeff Donald

I have changed my billing address by following those procedures. I have tried many variations of my address (e.g. St instead of Street / capitalized my city/ etc) no success


What is shipping contact anyway...?


Is it supposed to be 'shipping address' / is it the same as 'billing address' ? In my case they are identical.


Maybe this is a Starbucks app problem...



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How to resolve 'update shipping contact' error when using Apple Pay with Starbucks card?

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