Why am I getting 'Update Shipping Contact' error on Apple Pay?

I am trying to use Apple Pay on the Walgreens app. Every time I double click on my debit card, I get the error “Update Shipping Contact.” It says to update the spelling of my last name. I have used every permutation of my name and still I get that error. Please tell me how I correct this!




[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Mar 24, 2025 11:27 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2025 11:53 AM

OK, check these three locations please, they are the most common places;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


If these don’t work, there are still two other places to check.

1 reply
Question marked as Top-ranking reply

Mar 24, 2025 11:53 AM in response to JennieTM

OK, check these three locations please, they are the most common places;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


If these don’t work, there are still two other places to check.

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Why am I getting 'Update Shipping Contact' error on Apple Pay?

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