esim option not showing

hello, im using 1 sim and right now i’m trying to activate esim but i can’t, esim’ QR code is not working and there is no add esim or add data plan in setting, so i can’t activate it, please help!

iPhone 11, iOS 18

Posted on Feb 12, 2025 2:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2025 2:21 PM

There are 2 possible reasons why the "Add eSIM" option does not appear


  1. Your carrier does not offer eSIM with their service
  2. Your iPhone was manufactured to be sold in China, so it does not have an eSIM option


Tap Settings > General > About

Tap on the Model Number and another number like Axxxx will appear


If you see A2223, you have a 2 SIM version of the iPhone. It does not have an eSIM option.



2 replies
Question marked as Top-ranking reply

Feb 12, 2025 2:21 PM in response to nazmul_islam_robin

There are 2 possible reasons why the "Add eSIM" option does not appear


  1. Your carrier does not offer eSIM with their service
  2. Your iPhone was manufactured to be sold in China, so it does not have an eSIM option


Tap Settings > General > About

Tap on the Model Number and another number like Axxxx will appear


If you see A2223, you have a 2 SIM version of the iPhone. It does not have an eSIM option.



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esim option not showing

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