How can I remove Microsoft permission pop-up?

Microsoft Sharepoint - which I dont even use - wants permission to use my confidential information stored in "Microsoft identity- in my keychain. I cannot get rid of this pop-up and it is requiring my "login" keychain password which I cannot find. HELP!

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.1

Posted on Feb 13, 2025 2:03 PM

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Keep getting pop up for Microsoft SharePoint wants to use your confidential information stored in "adalcache" in your keychain This was asked Nov 2022 by Sharyn_1977. The solution posted did not work for me (delete keychain) as adalcache contains all the login info for my Windows365 apps. Also delete keychain was greyed out so I couldn't even recklessly try it. There is no Sharepoint keychain or Sharepoint install on my MacBook. I last logged into a corporate SharePoint server from my (previous) MacBook in 2018. Help please - I cannot make the popup go away.
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Why does microsoft sharepoint keep asking for keychain access Each time I start up my Mac and log in, a window pops up (about 100 times) saying "Microsoft SharePoint wants to use your confidential information stored in "OneDrive..." (see attached). None of the buttons helps (nor does entering my login password and then clicking "allow" or "always allow") - the window keeps popping right back up. Only clicking "deny" a hundred times finally gets rid of it. I don't even WANT to use Microsoft SharePoint - but I also cannot eliminate it from the login items - everytime I click the "-" sign to get rid of it and then restart, it is right back there (with the "hide" button checked). Anybody have an idea how to make this go away? (This happens without starting ANY Microsoft 365 app - just logging into my MacBook Pro running Sequoia 15.3.1) PLEASE DO NOT TELL ME TO JUST HIT ALWAYS ALLOW. I KNOW that but it won't stop.
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1 reply

MrHoffman

Level 10

146,677 points

Feb 13, 2025 2:28 PM in response to MugsEBear

I’d update macOS to current, and update Microsoft 365 Copilot (formerly Office) to current, and check again.

Options? Accept the prompt. Remove the Microsoft 365 Copilot apps.

According to some discussions, one way this can arise is with OneDrive.

More generally, I’d expect the dependencies among the Microsoft apps to only increase as Microsoft adds more linkages. Microsoft is just never not going to do that.

If this is a personal system, there are alternatives to Microsoft 365 Copilot.

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How can I remove Microsoft permission pop-up?

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