How can I bypass Face ID for Stolen Device Protection on iPhone?

ruqaya36 wrote:

That’s what i did but nothing but nothing changed

In that case, I would recommend you get service for your Face ID at the Genius Bar.

Genius Bar Reservation and Apple Support Options - Apple

ruqaya36 wrote:

Ok now i only erase is visible for me so i thick it is removed, in find my its turned on, if i didnt something wrong please explain in a simple way, if its right please tell me what to do next

Once you have removed your iPhone from Find My, Stolen Device Protection should be turned off. Once you confirm that, you can turn Find My back on from the app.

If you are trying to turn off Stolen Device Protection when Face ID is not working, there are two options to try.

First, when you are prompted with Face ID, if there is a Try Again button, keep tapping that and failing Face ID until you are prompted with entering your passcode. Thus turning off Stolen Device Protection.

Second, if there is no Try Again button, you have to log onto iCloud.com/find on the web then select your iPhone from the list and Remove From Account. That doesn’t require Face ID and will turn off Activation Lock (Stolen Device Protection). Then you can turn Find My back on after and Stolen Device Protection will remain turned off.

Note that there may be a 1 hour security delay when turning Stolen Device Protection off.

ruqaya36 wrote:

i understood what you said, i mean i just sent the important things i need from my phone to my mother in case i need to do something that will leads to removing all the data from my phone, i clicked on remove first but then erased, find my is turned on due to stolen device protection and both wouldnt turn off

You need to do this on the web at iCloud.com/find. It shouldn’t prompt you with the Stolen Device Protection there, so you are likely in the Find My app, which you shouldn’t be doing. Also, do not click Erase. Only click Remove.

ruqaya36 wrote:

So after 1 hour the stolen device protection should be completely turned off??

I believe so. Start the 1 hour countdown and we’ll see what happens. Once that is complete and Stolen Device Protection is turned off, you can turn Find My back on. You can do that in Settings > [tap your name] > Find My > Turn on Find My iPhone. Stolen Device Protection will remain turned off.

Here’s the course I made which you should have followed:

First go to iCloud.com/find on your web browser and sign in with your Apple Account.

Then select your iPhone from the list of devices.

Lastly select “Remove this Device.”

ruqaya36 wrote:

I erased my device from it idc what is in my phone i just transferred everything to another phone and the will transfer it back here i just want to turn stolen device protection off, and it still didnt turn off and requires a face id, would i have to wait for 1 hour as you said if I understood you the right way or i have to do something else?

You are not erasing or transferring your iPhone data. You are rather removing your iPhone from Find My. Your data will still remain on there. Note that there are two options in iCloud.com Find My, “Removing” and “Erasing” your iPhone. You will want to choose “Remove.” Then your Activation Lock will be turned off, and thus also Stolen Device Protection. You can after turn Find My back on and Stolen Device Protection will remain turned off.

ruqaya36 wrote:

Alright but could you please explain to me what should i do because to be honest it is my first time to ask the community, whenever something happens to my phone i just give it to my dad and he solves it but he is traveling now

I have explained multiple times, the advice should work. Please try it again. If you need further support, I would advise you to contact Apple Support. The advice I have been suggesting was given to me by them.