Unable to reset iPhone 13 settings as I forgot the password

Reset the iPhone 13 settings, requires a password code to turn on, everything that was tried and more than one does not fit. There is no forgotten password button. Please help




[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Feb 15, 2025 1:27 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2025 1:41 AM

If you're talking about your Apple ID/account password, see this support article:--> If you forgot your Apple Account password - Apple Support


If you're talking about the passcode to unlock your iPhone's screen, see these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):


If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer in order to reset the passcode:--> If you see an iPhone or iPad unavailable message or Security Lockout screen


Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Feb 15, 2025 1:41 AM in response to SofiA170_

If you're talking about your Apple ID/account password, see this support article:--> If you forgot your Apple Account password - Apple Support


If you're talking about the passcode to unlock your iPhone's screen, see these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):


If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer in order to reset the passcode:--> If you see an iPhone or iPad unavailable message or Security Lockout screen


Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support


Regards

Giulio

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Unable to reset iPhone 13 settings as I forgot the password

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