Overheating iPhone 16 pro max

I bought my new iPhone 16 pro max and it’s over heating since I was activating it. What should I do? Thanks in advance

iPhone 16 Pro Max, iOS 18

Posted on Feb 15, 2025 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2025 2:00 PM

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 

Note that both of the above have options to receive a callback or chat


If you are not seeing this your phone has not overheated. However, if you fast charge your iPhone it may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


If you have just updated allow a couple of days for iOS to complete its “housekeeping"


Some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer. Worst offenders are Facebook, interactive games, watching streaming videos, and the Camera app. And having VPN installed, whether using it or not, can also consume a lot of energy.


All of these are manifestations of the 2nd Law of Thermodynamics.

1 reply
Question marked as Top-ranking reply

Feb 15, 2025 2:00 PM in response to Acutisorapronobis

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 

Note that both of the above have options to receive a callback or chat


If you are not seeing this your phone has not overheated. However, if you fast charge your iPhone it may get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


If you have just updated allow a couple of days for iOS to complete its “housekeeping"


Some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer. Worst offenders are Facebook, interactive games, watching streaming videos, and the Camera app. And having VPN installed, whether using it or not, can also consume a lot of energy.


All of these are manifestations of the 2nd Law of Thermodynamics.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Overheating iPhone 16 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.