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Can’t change my child’s birth date

So when I was putting a child account for 11 year old son but instead I put it into 10 years old can you please help me

iPad Air, iPadOS 18

Posted on Feb 16, 2025 7:54 AM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

64,108 points

Posted on Feb 16, 2025 8:18 AM

You need to contact Apple Support at this point. This is a safety feature to disable the age feature for children. It prevents them changing their age to permit access to age restricted apps, content, etc.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

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Can’t change my child’s birth date

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