How do I recover funds from an unauthorized Apple Pay transaction?

someone sent themselves money from my apple pay, how do i get it back ?


[Re-Titled by Moderator]

Posted on Feb 16, 2025 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2025 8:57 AM

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

2 replies

Feb 16, 2025 9:04 AM in response to amori230

That would only be possible if you gave your Passcode to someone else. It is the Passcode that is used to authorize transactions, and if you allow someone to use your device by giving them your Passcode, then you have also authorized them to make transactions.


If the person has already received the funds, then you have no way to cancel the transaction and there are no refunds for Apple Cash transactions when sent to another party.

Send and receive money with Apple Cash - Apple Support


Of course, you can contact GreenDot bank with the information provided by Jeff Donald. That decision is not mine to make, all I can do is provide assistance on preventing that from happening and offer the information that Apple does provide for sending Apple Cash to other parties, where they detail the cancellation policies.


Change your Passcode now and do not give it to anyone.

Set a passcode on iPhone - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I recover funds from an unauthorized Apple Pay transaction?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.