Can’t get to recovery mode displays locked padlock

I am using a MacBook Pro late 2013 model and had a bug so I wiped computer clean and attempted to go into recovery mode but it just shows a locked padlock with a small window below it which dose not respond to any keys and then has a right arrow at the end of the space which dose not respond either.



MacBook Pro 15″

Posted on Feb 16, 2025 12:00 PM

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1 reply

Feb 16, 2025 12:12 PM in response to Tjaff

Tjaff wrote:

I am using a MacBook Pro late 2013 model and had a bug so I wiped computer clean and attempted to go into recovery mode but it just shows a locked padlock with a small window below it which dose not respond to any keys and then has a right arrow at the end of the space which dose not respond either.



I can only assume this mac was bought used from somewhere...



Reboot holding the Option key to see whether you get an Apple Startup Disk menu menu or the padlock screen—

padlock means this Mac has a firmware lock enabled.


note:  Configurator—Apple silicon or the Apple T2 Security Chip ONLY —not a 2013


Perform an Apple Configurator 2 DFU "Restore" and the firmware password will be removed.

An AC2 Restore will only remove the firmware password, NOT Activation Lock.



Activation Lock helps keep your Mac secure, even if it's lost or stolen, and can improve your chances of recovering it. With Activation Lock, your Apple ID password or device passcode is required before anyone can turn off Find My, erase your Mac, or reactivate and use your Mac


Activation Lock for Mac - Apple Support

Activation Lock for Mac - Apple Support


How to remove Activation Lock - Apple Support

How to remove Activation Lock - Apple Support



If you forgot your firmware password


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider ( Find Locations )

Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.


ref: What is a firmware password on Mac? - Apple Support

What is a firmware password on Mac? - Apple Support



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Can’t get to recovery mode displays locked padlock

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