I keep having kernel panics

I have a 2017 intel-based macbook pro. It's been a little over a month since it suddenly restarted when i put it to sleep, so i looked it up and it appeared to be something to do with disk utility (based on what i saw, it was that image of the file silhouette with a question mark on it and below it the link to the apple startup site), the first time i fixed it it did stopped for a bit but then it happened again, and i didn't matter how many times i tried fixing it, it happened again, i kept all apps and software up to date, tried running diagnostics on it but it but nothing ever comes up, tried updating everything on safe mode, tried looking in Console to see if i could find any issues or something, but it never actually says what the problem might be. I've had this laptop for like a year and i'm still not fully familiar with MacOS and all my past computers have had a different software.

So far fortunately i haven't lost any important work but it is still pretty annoying when i close the lid for like 20 minutes and come back to the same problem. I don't really have any apps that might mess with files or anything like that.


Here's a copy of the last kernel panic report i got if anyone knows what it means!! Thanks :))


MacBook Pro 13″, macOS 13.7

Posted on Feb 16, 2025 1:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2025 1:39 PM

That fault is usually either failing storage hardware, or maybe failing low-level software.


The PCI link dropping usually means the storage is failing.


See what DriveDx reports for the storage, and maybe also Apple Diagnostics, though Apple Diagnostics are not good at detecting transient errors.


If DriveDx reports issues, and if you want to spend, and if the model is right, some MacBook Pro 13” 2027 models (without touch bar) can have the SSD replaced:

https://eshop.macsales.com/shop/ssd/owc/macbook-pro-13-inch-non-touch-bar/2016-2017


(Yours is MacBookPro14,1, which is a model without Touch Bar, so probably a replaceable SSD.)


SSD replacement might not fix this.


As with the reply above, you may have bought somebody else’s failure. And that model seems to have somewhat more common SSD failures.

Similar questions

4 replies
Question marked as Top-ranking reply

Feb 16, 2025 1:39 PM in response to attillius

That fault is usually either failing storage hardware, or maybe failing low-level software.


The PCI link dropping usually means the storage is failing.


See what DriveDx reports for the storage, and maybe also Apple Diagnostics, though Apple Diagnostics are not good at detecting transient errors.


If DriveDx reports issues, and if you want to spend, and if the model is right, some MacBook Pro 13” 2027 models (without touch bar) can have the SSD replaced:

https://eshop.macsales.com/shop/ssd/owc/macbook-pro-13-inch-non-touch-bar/2016-2017


(Yours is MacBookPro14,1, which is a model without Touch Bar, so probably a replaceable SSD.)


SSD replacement might not fix this.


As with the reply above, you may have bought somebody else’s failure. And that model seems to have somewhat more common SSD failures.

Feb 16, 2025 10:40 PM in response to attillius

You have a failing SSD and a MBPro 2016/2017 non-touchbar model. The SSDs in that model have an extremely high rate of failure and will usually show the issue when powering on the laptop or waking from sleep. It is an issue with the SSD's controller so the DriveDx health report is not going to show any issues with the SSD because the SSD's controller has no health monitoring.


I hope you have a good backup since that SSD is going to fail completely without any more warning.....you've already been given the warning.


FYI, I don't recommend spending any money on repairs to any of the 2016-2020 Intel Macs with USB-C ports for multiple reasons. The money spent on repairs is better put towards a new laptop.

Feb 16, 2025 1:07 PM in response to attillius

attillius wrote:

I have a 2017 intel-based macbook pro.
...
I've had this laptop for like a year

Never buy a used Macintosh. They have a relatively high resale value, so people are more likely to try to resell a broken one than throwing it away as they should. You'll need to buy a new computer. If you didn't already have a Time Machine backup, you need to start that now.

Feb 16, 2025 3:44 PM in response to MrHoffman

I did't buy this laptop, it was gifted to me since no one in my family was using it anymore, before they gave it to me it was sent to get checked out to see there weren't any problems and then i got it almost as good as new, so i don't know if maybe i did something wrong while using it.

I just tried running DriveDx but it says 0 issues found? Is there anything else i can try to check?

Also tysm for your time!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep having kernel panics

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.