Kernel Panic Restarts

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Kernel Panic Restarts

Hello everyone, I am looking for some help with my 2017 MacBook Pro (non-touchbar), My brother gave me this laptop less than 2 months ago cause he was having these issues and now Im looking into a resolution for it, if any. When I first got the laptop, I did a full reset, and update, and the issues went away for a few weeks. But now it has returned. It Kernel panics when it is using any graphical apps (i.e. Photoshop, Youtube) and when under "heavy use" ( few tabs open and other apps running) I'm a college student that doesn't have enough to buy a new MacBook so hopefully someone will be able to help me out to get this situated. Thank you in advance! I ran etrecheckpro and this Is the log they gave:

ETRECHECKPRO

MacBook Pro (2017 – 2020)

Posted on Apr 10, 2023 6:16 AM

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Answer 1

Top-ranking reply

Grant Bennet-Alder

Level 10

133,009 points

Apr 10, 2023 7:17 AM in response to 24Swxrv

you have several different memory protection faults, page faults, and a memory modified after use panic.

You likely have a RAM memory issue.

Since 2012, memory chips have been soldered to the mainboard for maximum reliability, so if this diagnosis holds true, you will need a replacement mainboard. This will replace your boot drive and its contents, and no backup is showing, so all your files will be lost.

You can run the Apple diagnostics as a check for GROSS issues. Memory issues tend to be subtle, and it often takes overnight to day to find them using diagnostics.

"no Fault found" does NOT mean "all is well". "No fault found' says that under the enormously constrained conditions, in the exceptionally brief amount of time allotted, using the limited tests available, no faults were found.

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Answer 2

24Swxrv Author

Level 1

5 points

Apr 10, 2023 7:33 AM in response to Grant Bennet-Alder

Thank you for this, I will see the price of a new mainboard and determine if it is worth me fixing it. I took It to apple and they were looking to charge me 400 for a keyboard replacement so I'll refrain from them. I did the diagnostic and it said no issues found so likely it is the mainboard. Again, thank you, it is much appreciated!

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Answer 3

Apr 10, 2023 7:48 AM in response to 24Swxrv

If you are handy, there are some third-party tests available.

There is a version of MemTest-86 that can be set as a self-contained USB stick tester, to test all of RAM including the part normally occupied by MacOS.

If you tell the Genius Bar you suspect memory issues, they can set their diagnostic to run in a loop overnight.

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Kernel Panic Restarts

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