How do I force restart iPad with volume buttons while update is frozen?

How to force iPad to closed due to update being frozen


[Re-Titled by Moderator]

Posted on Feb 16, 2025 5:33 PM

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Posted on Feb 16, 2025 7:01 PM

You can’t do it with just the volume buttons, you also need the side button:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

3 replies
Question marked as Top-ranking reply

Feb 16, 2025 7:01 PM in response to Margaret2013

You can’t do it with just the volume buttons, you also need the side button:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

Feb 17, 2025 3:55 AM in response to Margaret2013

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, perform a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button; do not release the button until...
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

  1. Press and hold the top button and the Home button at the same time; do not release either button until...
  2. When the Apple logo appears, release both buttons.




If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


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How do I force restart iPad with volume buttons while update is frozen?

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