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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Two I phones in this house connected to same Wi-fi, one works mine does not! I have restarted my phone and cleared all tabs. Nothing! I cannot get on the internet but I can send and receive texts.
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 18
Restart your router by removing all power for about 14 seconds.
Next, if that doesn’t fix it, Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.
Texts do not use Wi-Fi, they use the cellular voice channel, and photo texts use cellular data.
Restart your router by removing all power for about 14 seconds.
Next, if that doesn’t fix it, Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.
Texts do not use Wi-Fi, they use the cellular voice channel, and photo texts use cellular data.
Restart the Wi-Fi Router. Unplug it and replug it. Then try to connect again. Make sure the Wi-Fi password is correct and make sure you have no MAC filter enabled on your router.
Why is my iPhone not connecting to Wi-Fi?
