My phone hasn’t charged even if it’s been on the cable for hours

So my phone was dead and I decided to charge it 20 minutes go past and nothing happened I plug the charger in my other phone and the charger works I don’t know what I’m meant to do and this phone is an iPhone 7 I’ve put a light to see if anything was blocking it but nothing was seen

iPhone 7

Posted on Feb 19, 2025 12:17 PM

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1 reply

Feb 19, 2025 1:14 PM in response to Nikolamichalska

Nikolamichalska wrote:

So my phone was dead and I decided to charge it 20 minutes go past and nothing happened I plug the charger in my other phone and the charger works I don’t know what I’m meant to do and this phone is an iPhone 7 I’ve put a light to see if anything was blocking it but nothing was seen

Plug the phone back to a power source and a force restart as outlined here Force restart iPhone - Apple Support

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My phone hasn’t charged even if it’s been on the cable for hours

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