Getting *.google.com certificate not trusted on my iPad Air
My iPad on a school network suddenly showed a popup with a certificate not trusted text? Here is the popup.
[Re-Titled by Moderator]
iPad Air, iPadOS 18
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPad on a school network suddenly showed a popup with a certificate not trusted text? Here is the popup.
[Re-Titled by Moderator]
iPad Air, iPadOS 18
You will need to seek assistance from your School's IT Administrator.
Your School's network may (is perhaps very likely to) have protective measures deployed to intercept and monitor your internet traffic when connected to their network. Assuming that full packet-inspection is being used to monitor your internet traffic, this monitoring can cause the certificate trust-chain to be disrupted - potentially causing your iPad to display the error that you illustrate.
You will need to seek assistance from your School's IT Administrator.
Your School's network may (is perhaps very likely to) have protective measures deployed to intercept and monitor your internet traffic when connected to their network. Assuming that full packet-inspection is being used to monitor your internet traffic, this monitoring can cause the certificate trust-chain to be disrupted - potentially causing your iPad to display the error that you illustrate.
Getting *.google.com certificate not trusted on my iPad Air