TouchBar not working after update to latest software 15.3.1 (24D70)

I am not able yo see my touch bar light up after the update, tried to do the apple support suggestions like pkill TouchBarServer to restart it and restart the system, nothing seems to be fixing the problem. This is a MacBookPro M1 laptop. What are the other options to explore ? Is this a known issue from apple?

MacBook Pro 13″, macOS 15.3

Posted on Feb 20, 2025 6:18 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2025 8:16 AM

chavans wrote:

I am not able yo see my touch bar light up after the update, tried to do the apple support suggestions like pkill TouchBarServer to restart it and restart the system, nothing seems to be fixing the problem.

This is a MacBookPro M1 laptop. What are the other options to explore ? Is this a known issue from apple?


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.


Login and test. Reboot as normal and test. Caches get rebuilt automatically.



— run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



—no resolve, try the revive feature (restore will wipe all user data)


How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 21, 2025 8:16 AM in response to chavans

chavans wrote:

I am not able yo see my touch bar light up after the update, tried to do the apple support suggestions like pkill TouchBarServer to restart it and restart the system, nothing seems to be fixing the problem.

This is a MacBookPro M1 laptop. What are the other options to explore ? Is this a known issue from apple?


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.


Login and test. Reboot as normal and test. Caches get rebuilt automatically.



— run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



—no resolve, try the revive feature (restore will wipe all user data)


How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


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TouchBar not working after update to latest software 15.3.1 (24D70)

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