Request for Warranty Repair for Damaged iPhone 16
My friends iPhone 16, Due to a drop, pixels on the screen are affected. The phone is still under warranty. Is it possible to use the warranty for repair?
iPhone 16
Question marked as
Probably not. Accidental damage is not a manufacturer’s defect in materials or workmanship.
If you friend purchased Apple Care + it may cover accidental damage caused by dropping an iPhone. Apple employee or a representative of an Apple Authorized Service Provider will need to examine the iPhone and determine the coverage the iPhone is eligible for.
If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
