Wi-Fi Interference Issue with MacBook Pro (M3 Pro)

Dears


I recently got a 14-inch MacBook Pro (M3 Pro, Nov 2023), and I’m experiencing a serious Wi-Fi issue. Whenever I turn on my MacBook and it connects to my DECO M4R mesh Wi-Fi network, the entire network becomes unstable:


• My MacBook stays connected but cannot browse the internet.


• Other devices also lose connectivity or get disconnected.


• The issue stops when I turn off my MacBook.


• The MacBook works fine with my workplace Wi-Fi, so it seems specific to my home network.



This has never happened before with any other device. Could you please help troubleshoot this issue?


MacBook Pro 15″, OS X 10.11

Posted on Feb 21, 2025 11:55 AM

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3 replies

Feb 22, 2025 6:48 AM in response to nellissimo

nellissimo wrote:

Dears

I recently got a 14-inch MacBook Pro (M3 Pro, Nov 2023), and I’m experiencing a serious Wi-Fi issue. Whenever I turn on my MacBook and it connects to my DECO M4R mesh Wi-Fi network, the entire network becomes unstable:

• My MacBook stays connected but cannot browse the internet.

• Other devices also lose connectivity or get disconnected.

• The issue stops when I turn off my MacBook.

• The MacBook works fine with my workplace Wi-Fi, so it seems specific to my home network.


This has never happened before with any other device. Could you please help troubleshoot this issue?


I would suspect your DECO M4R mesh Wi-Fi network


To update your Deco M4R mesh Wi-Fi network,

open the TP-Link Deco app, navigate to "More" > "System" > "Update Deco" to check for and download the latest firmware update


ref

https://community.tp-link.com/en/


Download for Deco M4 V4.6


if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…



Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support



Feb 22, 2025 7:18 AM in response to nellissimo

nellissimo wrote:

Hey. Thank you for your response. Unfortunately, the DECO is already running the latest firmware. The issue only appears when the MacBook is online, indicating it must be a MacBook problem.


To be proactive you can file a bug report / submit your Apple Feedback here:  Product Feedback - Apple



further—


you can call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  https://getsupport.apple.com/


or call  AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support 



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Wi-Fi Interference Issue with MacBook Pro (M3 Pro)

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