How to perform a hard reset on an unavailable iPhone 12?

I found the iPhone 12 I bought my granddaughter 2 years ago and someone has tried to get in it by putting the wrong passcode until it now says iPhone unavailable. I am not tech savvy and I don’t know how to do a hard reset. I just want my grandbaby to have it now so she can watch WiFi


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iPhone 13, iOS 18

Posted on Feb 21, 2025 3:15 PM

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3 replies

Feb 21, 2025 3:22 PM in response to shashonna

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


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How to perform a hard reset on an unavailable iPhone 12?

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