84 year old friend who is in a rehab facility. He put the incorrect password into his phone enough times to get the iPhone unavailable and no count down timer. No one in his family is Mac/iDevice literate so they asked me to help. They just want his phone to work. How do I flatten and get it back to factory specs with no restore?
[Re-Titled by Moderator]
Original Title: iPhone unavailable
If the iPhone shows Unavailable with no Forgot Passcode? option in the bottom-right corner, you'll have to connect it to a computer through Recovery Mode and restore it from there.
If you forgot your iPhone passcode or your iPhone is disabled - Apple Support
If it does show the Forgot Passcode? option, this would be the easier method allowing you to erase the iPhone with simply your Apple Account passcode without the need for a computer. This option only shows sometimes as a number of requirements must be met, such as an active Wi-Fi or cellular connection and Find My having been enabled.
Once either method is completed, your iPhone should be at the Hello screen which would indicate the iPhone has been fully erased to factory settings. If you want to set up the iPhone again without a restoration, when you get to the Transfer Apps and Data step, select Don't Transfer Anything.
If the iPhone shows Unavailable with no Forgot Passcode? option in the bottom-right corner, you'll have to connect it to a computer through Recovery Mode and restore it from there.
If you forgot your iPhone passcode or your iPhone is disabled - Apple Support
If it does show the Forgot Passcode? option, this would be the easier method allowing you to erase the iPhone with simply your Apple Account passcode without the need for a computer. This option only shows sometimes as a number of requirements must be met, such as an active Wi-Fi or cellular connection and Find My having been enabled.
Once either method is completed, your iPhone should be at the Hello screen which would indicate the iPhone has been fully erased to factory settings. If you want to set up the iPhone again without a restoration, when you get to the Transfer Apps and Data step, select Don't Transfer Anything.
Hello~ Any help here? Click on below…
If you forgot your iPhone passcode or your iPhone is disabled - Apple Support
~Katana-San~
How do I bypass 'iPhone Unavailable' with no countdown timer?
