Hi I’m just wondering if you have AppleCare and you need replacement iPhone I’ve heard you be billed for the full amount of the iPhone first then send it back then your get your new iPhone but what happens if you didn’t have the £1300 to get the phone but you sill need your phone to be replaced any help would be appreciated
[Re-Titled by Moderator]
If you have an Apple Retail Store that’s convenient it can be done over the counter, no additional charges. In some countries and regions Apple Authorized Service Providers can do over the counter replacements as well. In the US I had a replacement done at Best Buy.
AppleCare has a deductible, and Apple also expects to receive the failed device back and will bill if not returned.
With most cases I’ve dealt with, the exchange can either happen at the same time, or Apple can hold the failed device and order a replacement device for later delivery.
Check with Apple directly for details specific to your situation, though.
Genius Bar Reservation and Apple Support Options - Apple
General iPhone coverage info: AppleCare Products - iPhone - Apple
what happens if you didn’t have the £1300 to get the phone but you sill need your phone to be replaced any help would be appreciated
I think you already know the answer, but were hoping that some "magical" exception might apply. Unfortunately, that "exception" does not exist.
The answer would be that you don't get a replacement unless Apple has the "funds" that they are requesting as a deposit. Sorry, that's Apple's policy.
Apple Offers Express Replacement Service in some countries and regions. Express Replacement requires payment in full via credit card. If the return of the covered device is returned within the terms and conditions a credit will be issued after the device is inspected and the defect is observed and verified. If no defect is observed, the iPhone is returned and you have two iPhones.
No I don’t that’s why I’m asking ?
Makes me wonder is there any point of having it now as I don’t have £1400 just laying around
There no point of me handing it really because I don’t have £1400 just laying around to get another phone Yh I know I will get it back but even so
You have the answer to your question and you have made your decision.
Did you have another question?
Okay thank you for your help I was just wondering that’s all thank you for your help
You’re welcome! I hope you have a great weekend.
How to replace an iPhone with AppleCare+ without paying the full amount upfront?
