How can I get Apple TV to work on my Samsung TV

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Level 1

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How can I get Apple TV to work on my Samsung TV

I've seen lots of complaints but no answers...

My TV is Samsung and for 1 day we could watch Apple TV. Day 2 and it will only buffer. I have turned the router off and on. I have reset the app. I have made sure my TV is up do date. I've turned the TV off and on again. You name it, I've tried it. All my other apps work perfectly and I can watch through Prime for 7 days as a free trial but all the app does is buffer.

ANY HELP OR ADVICE WILL BE GREATLY APPRECIATED

UAU7002,

Posted on Feb 23, 2025 9:04 AM

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Answer 1

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Urquhart1244

Level 10

146,818 points

Feb 23, 2025 4:23 PM in response to ArchieBica

Please consider these troubleshooting steps from Samsung Support:

What to do if an app is not working on Samsung TV - Samsung Support

Cold reboot the TV,
Update the TV system software, if available,
Delete and reinstall the misbehaving app (if deletion is supported for that app),
Reset the ‘Smart Hub’ (like a factory reset for the apps part of the TV). Settings﹥Support﹥Self Diagnosis﹥Reset Smart Hub﹥

If you need further assistance after that, please contact Apple Support.

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How can I get Apple TV to work on my Samsung TV

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