iPhone 7 Plus freezes when accessing Software Update settings

anytime i tap on software update on my iphone 7 plus, the setting screen freezes and nothing comes after some time it will automatically exit to home screen. what should i do to solve this problem



[Re-Titled by Moderator]

iPhone 7 Plus, iOS 13

Posted on Feb 23, 2025 5:21 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2025 6:05 PM

Force-quit the Settings app:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


Another possibility: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

1 reply
Question marked as Top-ranking reply

Feb 23, 2025 6:05 PM in response to Essel_1

Force-quit the Settings app:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support


Another possibility: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

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iPhone 7 Plus freezes when accessing Software Update settings

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