Any time I tap the update software my iPhone freeze for a long period of time

my iPhone freezes when I tap on update software

iPhone 6s, iOS 14

Posted on Nov 7, 2023 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2023 8:18 PM

Re: my iPhone freezes when I tap on update software :


Although it cannot be updated to the latest iOS version.

seems iPhone 6s would generally be able to update to iOS 15.8 ok.


Wondering if your device has enough space for the update:

How to check the storage on your iPhone and iPad - Apple Support

and / or

If you have a computer handy, you may want to try using that to update your iPhone.


Please see Apple support's online article (link below) to troubleshoot, or to help you with the above.

If your iPhone or iPad won't update - Apple Support


If needed: iPhone Support website (info. / support / contact options etc.)

iPhone - Official Apple Support

2 replies
Question marked as Top-ranking reply

Nov 7, 2023 8:18 PM in response to nba259

Re: my iPhone freezes when I tap on update software :


Although it cannot be updated to the latest iOS version.

seems iPhone 6s would generally be able to update to iOS 15.8 ok.


Wondering if your device has enough space for the update:

How to check the storage on your iPhone and iPad - Apple Support

and / or

If you have a computer handy, you may want to try using that to update your iPhone.


Please see Apple support's online article (link below) to troubleshoot, or to help you with the above.

If your iPhone or iPad won't update - Apple Support


If needed: iPhone Support website (info. / support / contact options etc.)

iPhone - Official Apple Support

Nov 7, 2023 8:44 PM in response to nba259

nba259 Said:

"Any time I tap the update software my iPhone freeze for a long period of time: my iPhone freezes when I tap on update software"

-------


Successfully Updating an iPhone:


Troubleshooting an Update not Responding:


Boot Loop:

Your iPhone is undoubtedly stuck in a boot loop. This can occur when installing an updating, and it stalled while in the process.  So, use MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip


Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Use my User Tip: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Any time I tap the update software my iPhone freeze for a long period of time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.