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iphone xs started freezing the moment i updated to ios 17 and above

My iPhone XS has been freezing the moment I upgraded to ios17

iPhone 5s, iOS 12

Posted on Dec 23, 2023 4:51 PM

Top-ranking reply

Bob Timmons

Level 10

199,348 points

Posted on Dec 23, 2023 4:55 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (You have to ignore the slider and keep holding the Side button another 15-20 seconds, which for some users is very hard to do)

You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation.....or, if it doesn't.....

2) There is likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.

You can find a list of authorized service shops in your area using the link just below:

Find Locations

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iphone xs started freezing the moment i updated to ios 17 and above

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