Unable to stream videos on Netflix or Amazon using my iPhone 16 Pro Max

Hey guys! So mine started working yesterday evening. A sudden iPhone update popped up on my phone. After my phone restarted the platforms (all of them) started to work. Try and update your phone guys. I think the latest is 18.4

Hi everyone! iOS 18.3.2 update has recently been available in my iphone. Netflix worked after updating!

You can take some basic steps such as resetting your WiFi router and modem. While the WiFi equipment is resetting, restart your iPhone.

Restart your router, modem and iPhone.

Same problem with Netflix. Tried uninstalling and reinstalling, restarting phone and wifi, shifted to mobile data, but nothing worked!

I recently updated iOS, now at 18.3.1, so I thought it might be the problem. However, my sister has the same iOS on her iphone 11 with no problems with Netflix. Mine’s iphone 14.

Try streaming on your macbook tho. It worked fine for me. Reported this issue with Netflix. Hoping anyone could share a solution.

I’m having the same issue and have done all the suggested resets of modem, reinstalled all apps, checked with my internet provider speed test are fine for streaming. This is a new issue because everything worked prior to my recent iOS update.

What has Amazon support and Netflix support said about the issue?

Update the HBO app, it’s HBO’s issue, not Apple. The HBO update resolved the issue for me.

Yay! After I saw your post I updated and they are all working! Thank goodness!

I did. Called customer service and everything. Still not working. Deleted the app. Downloaded it back, restarted my phone etc. I did all the trouble shooting i was told to do and it still doesn’t work.

I have this same issue, ALL streaming apps are not working on my new IPhone16 pro Max. This includes Apple TV, Netflix, paramount, Disney, Amazon. I get error messages on each one including I am

not allowed to watch this due to my location, and I have tried this on 3 separate WIFI networks. I have done a locations Reset, and an all settings Reset. I have restarted the phone, I have deleted the apps and reinstalled them. I am in the same boat as I do not want to hard reset the phone because this was transferred from my old phone. What is the solution?

Same issue. So annoying! I spent 2 hours with Apple support and the last thing they recommended to try was factory reset. Has anyone tried that? I am not ready to deal with that yet....especially not knowing it will actually fix the issue.

Have you updated to latest HBO app? The app update resolved issue for me. Another poster in the thread posted he contacted HBO support and they acknowledged the app issue and several days later the update was released.