My phone was in lost mode, I deactivated it but it still requires my FaceID to sign in which I cannot use because my phone screen is broken.
[Re-Titled by Moderator]
iPhone 15 Pro Max
I'm sorry, but this is a classic Catch 22.
You can't use the screen to sign in because it is broken, but even if you could bypass Face ID, you would still be asked to enter your passcode, which you cannot do....because the screen is broken.
The only solution will be to make an appointment at the Apple Store or take the phone to an authorized Apple service shop to have the screen replaced. Then, you can restore the data in your backup back to the phone.
You can find a list of authorized shops in your area using this link: Find Locations
Good luck.
I'm sorry, but this is a classic Catch 22.
You can't use the screen to sign in because it is broken, but even if you could bypass Face ID, you would still be asked to enter your passcode, which you cannot do....because the screen is broken.
The only solution will be to make an appointment at the Apple Store or take the phone to an authorized Apple service shop to have the screen replaced. Then, you can restore the data in your backup back to the phone.
You can find a list of authorized shops in your area using this link: Find Locations
Good luck.
I imagine you already know the answer. You have to have your phone fixed before you can do anything with it.
Schedule an appointment at your Apple Store Genius Bar and they'll tell you how much it will cost to fix it.
Genius Bar Reservation and Apple Support Options - Apple
How to bypass FaceID on a broken iPhone screen after deactivating Lost Mode?
