apple denied twice a refund of $43.54

• Name:
• Joyce S
• Email:
• joycet*******3@gmail.com
• Message
• 
  
• I tried your app to look at some coins I had. The app stated that it was for free. The same day after I used the free look up, I cancelled and deleted the app. My account was charged $43.54. ($30.99 plus tax $3.55) Your add stated start for free, But then I cancelled and deleted the app. I should not have been charged the $43.54.
• I am requesting a refund. I already requested a refund from apple and they have denied the request so now am asking you.
• 
  
• Thank You
• Joyce S
• joycet*******3@gmail.com
• 
  
• I did not receive and response as of yet. I am following this thru. I am a senior citizen and would appreciate the refund
• Thanks Joyce S

Apple denied this refund twice, the above was sent to Coin ID directly. They told me contact Apple. Since apple denied the request twice, I can no longer that.

I did try Coin ID on 1/10/25 and cancelled the same day. This expires on 1/10/26. (1 yr from original date)

That is why I am requesting a refund, since I cancelled the same day.

Please review again. I am a senior citizen and can't waste $43.00.

Thank You

Joyce S

[Edited by Moderator]